FAQ

Frequently Asked Questions

Straight answers to the questions we hear most.

Still Need Assistance?

Ask Us a Question support@trustmarkmedia.com

General

Which countries do you work in?

We work with businesses in the USA, Canada, UK and Australia. Keywords, spelling, ad targeting and local listings are set up for each market you sell in.

How will I know what is working?

You get regular reports covering traffic, leads and spend, with a short note on what we changed and what we plan next.

How do we get started?

Send us a message or request a free audit. We will book a short call to learn about your business, then send a plan and a quote.

SEO & Content Service ↗

How long does SEO take to show results?

SEO builds over months rather than days. Early improvements often show within the first few months, with steadier gains after that. We set realistic expectations for your market on our first call.

How do you measure SEO success?

We track rankings for the searches that matter to you, organic traffic, and most importantly the enquiries and sales that traffic brings in.

Do you write the content?

Yes. We write pages and articles based on keyword research and your brand voice, and you approve everything before it goes live.

Paid Advertising Service ↗

How do you stop ad budget being wasted?

Tight location and keyword targeting, negative keywords, and regular checks on what is bringing enquiries. Budget moves toward the ads and audiences that convert.

Which platforms do you manage?

Google Ads, Bing Ads, Meta (Facebook and Instagram) and LinkedIn.

What is the difference between SEO and PPC?

SEO builds organic rankings over time. PPC buys immediate visibility for chosen keywords and audiences. Many businesses use both together.

Website Design Service ↗

Will my website work on phones and tablets?

Yes. Every site we build is responsive and tested across common screen sizes and browsers.

Can you build an online store?

Yes. We develop e-commerce sites with product catalogues, secure checkout and conversion tracking.

Google Business Profile Service ↗

Can you set up or improve my Google Business Profile?

Yes. We set up and verify new profiles, and improve existing ones with the right categories, services, photos and details.

Can you help if my profile is suspended?

Yes. Our suspension support finds the likely cause, fixes the profile and prepares a reinstatement request.

Can you help with video verification?

Yes. We check your profile details first and give you a shot list for your type of business, then help if Google rejects the video or asks for more.

Do I pay upfront for reinstatement?

No. There is no upfront payment for reinstatement. You pay our fee only after Google reinstates your profile.

Can you remove duplicate listings?

Yes. Finding and removing duplicate listings is part of our GBP suspension support service.

Support Center
Free discovery call for new clients
Where We Work
USA · Canada · UK · Australia
Write to Us
support@trustmarkmedia.com